The Blue warranty policy extends 5 year limited coverage on defects in materials and workmanship for the bicycle frame-set as long as it was purchased from, and assembled by an authorized Blue dealer. Any modifications or any servicing outside of any authorized Blue dealer will void any Blue warranties. For further reference, please see your warranty policy, which details exactly what is covered on your Blue bicycle. This warranty policy only covers the following models - 2012 or newer Triads and AC1s - all other models must be 2014 and newer. For further details or questions please contact your local dealer. Blue reserves the right to refuse and deny any warranty claims at Blue's discretion.
All warranty claims are evaluated and handled through our authorized Blue dealers. To file a claim, please bring your Blue bicycle to your local Blue dealer. If you are going to file the claim at a Blue dealer that is different from the one where you originally purchased the product, then you must bring a copy of your receipt or invoice that proves you are the original owner of the product. If you do not have an authorized Blue dealer in your area, you can work with any local bicycle shop to assist you with the claim.
If you need additional support contact us at firstname.lastname@example.org.